Safe Sites and Communities

Process Safety Management | Key Elements | Protocols | Emergencies | Core Values | Whitepaper




Our members' dedication to safe and sustainable operations goes beyond company boundaries and extends into the communities where we operate. We’re proud to say that since 2000, total recordable injuries for refining employees have decreased by 82 percent. But we’re not resting on our laurels. There are five elements underpinning our ongoing safety efforts:

  • Safe work culture - from senior management, right through to operating site employees and contractors, we are striving to enhance a strong safety culture. Our drive is toward zero incidents, and those who do it right get recognized.

  • Integrated planning and operations - safety, health and environment are primary considerations in the planning and design of all new facilities and operating equipment. Our management operational practices and performance programs stress the importance of safety.
  • Shared emergency response resources - as an industry we take a shared responsibility for safety. Refiners and local authorities share emergency response resources, and participate in simulated emergency scenarios as part of a coordinated emergency response program.
  • Continuous improvement - our safety practices are benchmarked so that we can strive for continuous improvement. This includes developing programs that proactively identify and eliminate workplace hazards, and upgrading work practices, to help ensure our progress toward zero incidents.
  • Leadership and consultation - our industry and organizational leaders take a proactive approach to safety, and part of that process involves active consultation with personnel, contractors and the community.




Process Safety Management for Safer Communities

Canadian Fuels Association refiners are dedicated to the safety and health of employees, contractors and neighbours. The safety record for the 15 Canadian refineries operated by members is among the best for Canadian manufacturers. This excellent safety record is the result of carefully planned and executed systems and processes designed to prevent incidents. While the demand for petroleum products remains steady, the safety record at our members’ refineries is continuously improving. This has been achieved through the constant attention to safety by all employees.

There is no substitute for well-trained, experienced professional and technical workers, and informed communities, to assure safe operations. Canadian Fuels refiners have developed an excellent safety record operating in collaboration with Canadian communities for more than a century.

Process Safety Management results in a culture of process safety in all refinery operations. Preventing accidents, promoting and reinforcing safe behaviour are the anchors for safe processes and work practices. Refiners comply with all applicable government regulations, laws, permits, agency orders, and agreements. Getting it right the first time is the goal. If it can’t be done safely, it won’t be undertaken.

Canada’s refiners place a high priority on protecting the health and safety of employees, contractors, and neighbours. They conduct their business with a dedication to safe and sustainable operations that goes beyond company boundaries and extends into the communities where they operate.

Refinery success depends on a framework of process safety management that achieves safe operations and prevents incidents with potential impact to neighbouring communities. Refiners collaborate with members of their communities as they believe sharing important information and constructive dialogue results in well informed and safer communities. It is vital that refiners work continuously to earn and maintain the trust and understanding of residents in the communities where they operate.




Key Elements of Process Safety Management


Safe Work Culture

• All employees, including senior management, and contractors are obligated to make safety a personal responsibility.
• Refinery personnel are hired with the best skills and well trained to safely manage refinery process operations.
• The drive toward zero incidents is continuous. Those who do it right get recognized.


Integrated Planning and Operations

• Safety, health and environment considerations are integrated into facility plans and designs, operating equipment, management and operational practices and, performance programs.
• Getting it right the first time is the goal.


Sharies Resources in Emergencies

• Refiners and local authorities participate, coordinate and share emergency planning, and mutual aid response resources.
• Simulated emergency scenarios are part of the emergency response program.


Striving to Improve

• Canadian Fuels Association refiners are always looking to improve safety performance. This includes programs to proactively identify and eliminate hazards to enhance site safety and continually upgrade work practices to be more effective and efficient.
• Safety practices are benchmarked to reinforce safety and safe processes, and to ensure progress toward zero operating incidents.


Leadership and Consultation

• Good leadership goes hand-in-hand with consultation. Leadership is essential to safe and reliable refinery operations, but just as important is consultation with personnel, contractors and the community.





Canadian Fuels Association refiners follow protocols to ensure safety success at refineries:

• Refinery employees are competent and well-trained with best available technology and state-of-the-art resources. Procedures for safe working practices are established for tasks with personal safety risks.
• Facilities and processes are managed to ensure process safeguards are identified and verified as operational.
• Employees and contractors performing tasks with safety risks must adhere to established safety procedures and best practices. It is a personal responsibility.
• Simulations and drills are conducted periodically to test emergency preparedness, to train the incident coordination and response teams and, update response planning.
• Refinery personnel and contractors adopt practices consistent with emergency preparedness procedures.
• All incidents, no matter how large or small, are reported, investigated and tracked. Lessons learned from incidents are used to identify emerging trends or system weaknesses, take corrective action and prevent recurrence.







Planning and Preparedness

When it comes to providing a safe, secure supply of energy, Canada’s refiners can be proud. The safety record at our facilities is an excellent one. However, despite best efforts, we have not yet achieved an accident-free workplace. Canadian Fuels member companies are well prepared to respond to accidents that occur at their facilities in a way that maintains a safe environment for employees, contractors and neighbours. This disciplined and systematic approach to emergency planning and preparedness is critical to advance our excellent safety record.


Should an emergency occur:

• Trained personnel are deployed, supported by regional emergency response teams and senior management, to manage and minimize impacts and, restore normal, safe operations.
• To strengthen this emergency capability, routine drills and exercises are conducted with trained teams on a wide range of safety scenarios, including natural disasters and security incidents.






Core values of Process Safety Management


Integrity in facilities and equipment

• Process safety is built into the design, construction, start-up and final decommissioning of all new and modified refineries.
• Operational and maintenance procedures exist to maintain safe facilities.
• Data is regularly collected, reviewed and assessed to identify trends and develop protocols to manage and resolve potential operational hazards.


Confidence in the
operating procedures and processes

• Refineries manufacture various petroleum products and operate on a continuous basis day and night. To operate processes safely and reliably, under these conditions, operational protocols are developed and integrated into refinery operations.
• Refiners adhere to all relevant government regulations, laws and permits.
• Operational risks are managed by identifying potential hazards and developing control measures and mitigation plans.
• Contractors and suppliers are obligated to perform in a manner that is consistent and compatible with corporate safety policies and industry performance practices.


Trust in training and development of people and safe practices

• There is no substitute for well trained and experienced professional and technical workers to assure safe refinery operations. Personnel must possess the necessary competencies, knowledge and demonstrated behaviours to perform safely.
• Incidents and accidents are reported, investigated and tracked to identify emerging trends or system weaknesses. Lessons learned from incidents or near misses are documented, communicated and used in the prevention of future incidents.
• Key personnel are competent in emergency response and incident coordination.




For more information, please refer to our Process Safety Management publication.


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